Kheloyar Support
Kheloyar is a new online gambling website launched in 2022 on the Indian market. The platform offers a variety of entertainment options, from casino games to sports betting and is available on a desktop or a mobile app. Depending on the users’ gambling preferences, the site can be accessed in English.
While Kheloyar was created to be user-friendly, there may be circumstances where players require assistance. For that purpose, the platform offers highly professional customer support that can be accessed through different means. Players can seek help using their preferred available option.
When Should You Contact Kheloyar Customer Care?
The operator encourages its users to seek assistance through customer support whenever they are experiencing any issues. This can help players enjoy a smooth experience on the platform while avoiding potential mistakes.
For instance, if a person experiences problems while logging in, cannot activate their bonuses, or has issues with deposits and withdrawals, seeking customer care might solve the matter. The same applies if they require assistance with the verification process or if they need help with the games themselves.
Once a request is sent, customer support can troubleshoot the error and try to find a solution for it. The Kheloyar customer support team can help customers navigate through the website or facilitate easy login when they are locked out of their account for any reason. They may also explain how to avoid these problems in the future, potentially improving user experience.
How to Contact the Kheloyar Helpline
The platform offers multiple ways for customers to get in touch with the team and seek assistance when necessary. The overall choice depends on their comfort level, convenience and urgency of the matter.
A standard method that clients often use for assistance is email, being available at [email protected]. Response time might depend on the demand for that particular day, but most users can expect an answer within 24 to 48 hours. This makes it a suitable solution when the query is not urgent, and you require a detailed explanation of the issue.
Email responses can contain detailed information that players are interested in without needing to spend time on the phone. Users can access their email whenever they have time, making it a useful method for those with a busy schedule who cannot be on the phone at all times.
Phone number
Currently, Kheloyar does not have a phone number you can use as a customer from India or surrounding areas. As a result, players should require assistance through other methods, such as WhatsApp or email.
The lack of a phone number can be inconvenient for players who prefer speaking directly with a representative or expressing themselves better through their voices. However, written responses are often quick, which is why players are advised to be as detailed in their inquiries as possible.
Players may create a WhatsApp ID that they can use to get in touch with customer support. This approach is often recommended for those who prefer this app for conversing, as they can easily attach screenshots or proof if something is not working correctly.
The support team often responds within a few minutes, offering real-time assistance when you have a relatively urgent issue. It often depends on the time of day along with the demand. While specific details on availability have not been provided, the platform usually offers responses at almost every time of day.
Online chat
For now, Kheloyar does not offer an online chat option, although you can find the “Chat with Us” button on their home page. Once you press that button, you are directed to a WhatsApp channel, which you may use to get in contact with the support team.
Telegram bot
With more and more people shifting towards Telegram, many customers prefer this type of contact method. Still, Kheloyar does not offer this option to players in India. If assistance is required, users should use the other available methods to get in touch with the team.
Kheloyar FAQ Section
Kheloyar does not have the standard FAQ page you often see on websites of this type, but it has some informative FAQ-like pages with valuable content. This information can be accessed from the homepage menu as you scroll down to the bottom of the page.
The information there is varied, and you can find info in sections such as Terms and Conditions and Responsible Gambling. There, you can learn more about what is permitted on the platform, along with tips on maintaining control while gambling.
These sections are useful for finding information quickly without waiting for customer support to answer. With that in mind, it may not answer specific issues that you might have. This makes standard customer support essential when you have a more complex problem.